Automatically classify positive and negative reviews into separate channels for proper and prompt action. This will help your business to make the correct course of action or response to individual customer reviews.
Regulate Damaging Reviews
Transmit bad customer reviews in a private internal channel so you can address them effectively behind closed doors. This will prevent bad reviews from spreading and allow you to turn bad customer reviews into positive customer experiences.
Market your brand with Positive Customer Testimonials
Earn a good reputation and grow your market with affirmative customer feedbacks published in social media. Transform testimonials from your happy customers into a sales pitch to promote your business.